Charles Edward
Solacito
//_

I keep CRM systems honest — auditing GoHighLevel sandboxes, researching DisputeFox integration paths, and testing n8n workflows before they touch production. The output is always documentation: build guides, SOPs, and changelogs the whole team can act on.

charlesedward.solacito@gmail.com
(+63) 966 256 6379
Philippines
alphached.com
Core audit loop
▤
GoHighLevel
Sandbox audit
◈
DisputeFox
AutoFox research
▧
Notion
Change control
⚡
Zapier
Billing sync
n8n
Test hub

n8n sits at the center of workflow testing, bridging GHL, DisputeFox, Notion, and Zapier — surfacing blockers and documenting fixes before anything reaches production.

Overview

Work in production

At Bridgepoint Business Collective, I audit and document the systems the team depends on — GHL sandbox integrity, DisputeFox integration paths, and n8n workflow testing — turning technical findings into build guides, SOPs, and changelogs that keep every project traceable.

81+
Deliverables shipped across BPB-All-Files
38
Active work days logged, May–Jul 2026
100+
Asana tasks tracked in July alone

Project areas

AreaPeriodKey output
Infrastructure & Research May 12–29 Tech stack audits, tool API research, signal hub & n8n architecture
Change Control System May 22 – Jun 22 SOP v1.1–v1.4, sync architecture, GitHub↔Notion↔Asana PRD
QBO–GHL Integration Jun 2–22 24 GHL workflows built & tested, product catalog, API scope reference
DisputeFox Pro May 25 – Jul 31 48-workflow AutoFox audit, WF-61/62/63 test kits, SOPs, change requests
Toolkit

Tech stack

Every tool I touch, grouped the way I actually use them.

CRM & GoHighLevel

▤GoHighLevel (GHL)
Custom fields, tags, smart lists, surveys, funnels, custom CSS styling
✓Sandbox auditing
262 fields validated, 28 tags catalogued against PRD requirements
◫Consent segmentation
Tag registry management and smart list architecture
⚿Private Integration debugging
Scope configuration, API key troubleshooting

Integration Research & Testing

◈DisputeFox AutoFox
48 workflows catalogued, KB researched via public REST API
⇄n8n
Workflow testing & QA, integration path debugging, API node error resolution
⚡Zapier
Webhook config for DisputeFox billing sync (WF-61) & client sync (WF-62)
☎VAPI
Voice AI testing in GHL sandbox, Twilio constraint workaround
◔Blotato / Metricool
API credential audits, connectivity verification, pipeline mapping

Documentation & Governance

◧HTML/CSS deliverables
Build guides, use-case docs, test data kits, state assessments
≡Changelog authorship
Session logs managed across multiple active projects
✎SOP creation
Workflow documentation, PRD review & alignment tracking
⚑Change control
Notion-based change request filing & governance documentation

Project & Knowledge Management

▧Notion
Database setup, SOP documentation, change control tracking — certified
☑Asana
Task management, blocker documentation, project tracking via API
⌥GitHub / Git
Version control, repository management — certified
▦Airtable
Structured data management

Communications & Productivity

◉Slack, Zoom, Loom
Team messaging, calls, async video walkthroughs
✉Google Workspace
Docs, sheets, team collaboration
Career

Experience

Every role, in order.

▤
Current
CRM Operations Specialist
Bridgepoint Business Collective — Philippines (Remote) · May 2026 – Present
  • Conducted a full GHL sandbox audit verifying 262 custom fields and 28 tags against PRD requirements, surfacing 3 missing fields and 7 missing tags that would have caused silent data discard in live workflows
  • Built n8n test data kits for DisputeFox integration workflows (WF-61 billing sync, WF-62 client sync, WF-63 credit-report pipeline) with sandbox-verified IDs, curl command sets, and sign-off checklists
  • Audited the DisputeFox AutoFox module end-to-end — catalogued 48 workflows and produced two HTML deliverables covering use-case architecture and a KB ingestion plan for leadership review
  • Set up the Notion GHL Code Changelog database and SOP so every code change is tracked through formal phase gates with GitHub branch linkage and an audit trail
  • Diagnosed a 403 scope blocker in the GHL Private Integration preventing contact creation; documented root cause, affected endpoints, and the exact fix
  • Styled the Bridgepoint Funding Assessment survey in GoHighLevel with custom CSS and documented the framework's structural limitations
✉
Online Sales & CRM Manager
Freelance · Jun 2024 – Jan 2026
  • Owned and operated an online digital storefront serving U.S.-based clients, selling virtual items and in-game services
  • Handled high-volume inbound leads through direct messaging platforms, keeping response times fast and satisfaction high
  • Managed the end-to-end customer lifecycle — inquiries, sales conversations, payment processing, fulfillment, and post-sale support
  • Developed SOPs for inquiries, pricing, delivery, and follow-ups to improve efficiency and scalability
◔
Content Moderator
Social Media Company · Jun 2025 – Dec 2025
  • Facilitated content moderation for a social media company, reviewing and actioning user-generated content at volume
☎
Technical Support Specialist
Jun 2022 – Sept 2022
  • Specialized in customer care across billing, sales, and technical support
  • Documented technical procedures and user manuals; kept troubleshooting steps consistent
  • Configured networks and provided step-by-step assistance to clients
Certified

Certifications

Stamped and dated, 2026.

Notion
Academy
Notion Academy
4 credentials
Completed May 2026
  • Notion Essentials Badge
  • Notion Workflows Badge
  • Notion Advanced Badge
  • Notion AI Quiz
GitHub /
MS Learn
GitHub / Microsoft Learn
6 credentials
Completed May 2026
  • Introduction to Git
  • Introduction to GitHub
  • Search and Organize Repository History by Using GitHub
  • Maintain a Secure Repository by Using GitHub Best Practices
  • Contribute to an Open-Source Project on GitHub
  • Manage Your Work with GitHub Projects
🎓
Bachelor of Science in Mechanical Engineering
College Dropout
2021 – 2025
Post / Contact

Let's build something

Have a system that needs auditing, documenting, or untangling? I'm open to CRM operations, integration research, and technical documentation work.

Usually replies within 24 hours

"status": "available",
"location": "Philippines (Remote)",
"local_time": —,
"open_to": ["CRM ops", "integration research", "technical docs"],
"email": "charlesedward.solacito@gmail.com",
"phone": "(+63) 966 256 6379"
© 2026 Charles Edward Solacito — Philippines // EOF